No problem. We’ve gotU.
Stuck at Sydney’s Harbourside? Tow me outta here!
According to a report from research agency McCrindle a few years back, over six and half million Australians drive their car to work and there are more Sydneysiders commuting than in WA, SA, the Northern Territory and Tassie combined. That’s a LOT of cars on the road.
But whether you’re heading to work in the CBD, driving north for a surf at Manly or catching a gig way out west in Homebush, the last thing you want is to be stranded without help (especially in Sydney traffic).
What happens after I book a call-out?
Once you book a call-out, one of our professional roadside assistance providers will be on their way to you within 30 minutes (they’re also phone-trackable so you can see how far away they are), and after checking your vehicle, will let you know what the problem is. If our mobile mechanics don’t know or can’t fix it then and there, they will offer to book you a tow truck* to take your car to your destination of choice.
Why do vehicles need to be towed?
Issues like fuel top ups, flat tyres, battery recharges and key-inside-vehicle mishaps can all be handled by your trusty provider on the spot. However, if your car or 4WD just won’t start and they don’t know why, they’ll probably ask you to consider booking one of our industry-accredited tow trucks.
What happens if my roadside assistance provider says I need a tow?
It’s up to you what you do, however our roadside assistance providers’ first priority is to minimise any hazardous roadside situations, so they’d prefer your car to be towed away as soon as possible.
How far will they tow my car?
As far as you like really! Whether it’s safely back home, to your preferred mechanic or to your oldies’ place until you decide what to do, they will get it there, pronto.
How much will it cost?
For a tow up to 10 kilometres from where you’ve broken down, it will cost you $95 (including GST), which is a whole lot less than the $235 one-off tow truck maximum charge currently quoted by the NSW Department of Transport for accident related towing work. If you need to go further than that, you just pay for every additional kilometre of towing required.
And that’s why our 24-7 roadside assistance services are so awesome – you just pay for what you need. Plus, you don’t have to pay any joining or annual membership fees!
Broken down and need a tow ASAP in Sydney*? We’ve gotU.
* Please check our location maps for more information. Additional services may incur additional charges. Please contact us for more details.